TSA, change the airport security mindset

TSA, change the airport security mindset

By Kip Hawley, Special to CNN
updated 10:00 AM EDT, Tue August 6, 2013

Transportation Security Administration officers work at the Ronald Reagan National Airport in Washington, D.C., on March 4.
Transportation Security Administration officers work at the Ronald Reagan National Airport in Washington, D.C., on March 4.

STORY HIGHLIGHTS

  • Kip Hawley: Airport transportation security officers are misunderstood
  • He says infractions are related to being unmotivated and enforcing senseless rules
  • Hawley: Officers need to be trained, empowered and allowed to think for themselves
  • He says allow banned items, except obvious ones; stop shoe inspections, intrusive pat-downs

Editor’s note: Kip Hawley was head of the Transportation Security Administration from 2005 through 2009. He is the co-author of “Permanent Emergency: Inside the TSA and the Fight for the Future of American Security.”
(CNN)

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